Popeyes Louisiana Kitchen

I love Popeyes! This location has taste down so well! Came in two nights in a row because the fam loved the food. But both nights, mac and cheese was not so mac. ???? it was more like crust and cheese. Both nights, last night and tonight. I was surprised tonight it came the same way and am wondering if this is legit how it?s suppose to come. ???? (I?m sure it?s not) so when I go back, and believe me I will and I get MAC and cheese, I?ll come back and update my stars to 5 where it should be. ??????

Good food. My order was prepared correctly. Overall very satisfied. This location is easy to get to so, I plan to return again.

Who doesn?t love fried chicken? And Popeyes recipe is great! I do not like to give poor reviews. Especially one star reviews. But this location consistently has issues, and poorly managed, yet I still come frequently as it is convenient when leaving my office late. But this may discontinue as the frustration builds with each visit. First, there hours say they?re open until 10, but they stop making chicken around 9:00 (which often is as early ad 8:30 even locking the doors at this point. The chicken at this location though still edible, is clearly prepared in advance and under what I assume is heat lamps for a long time and or overcooked. The sides are constantly overcooked and more of a mush than than the food you intended to order. Lastly, I like to order through apps or online with most restaurants.. it?s disappointing that we can?t order Ala Carte chicken.. but more than that, the only way to get some items late is through the app as they will tell you they stopped making that item early through the drive thru or counter.. once you do get to the restaurant more than 50% of the time you will be directed to wait. Usually more than 20 minutes, has been as long as 45 at this restaurant.. no apology, no discount, no anything for the wait.. too bad Popeyes can be a much better experience than this (and I?m still talking fast food expectations)

Service is lacking to say the least. The chicken tenders were so dried out you couldn't chew them. They also put my bag of fries in upside down in the big bag so they were just dumped everywhere.

Drove 12 miles to get what seemed like a good item advertised on TV. When we arrived we asked about the special, 5 pieces of chicken and were they tenders. They said no just the chicken. We they asked, from the menu for 2 orders of the tenders instead. When we got to the window we also asked for an order of fries. We were told to pull up, even though no vehicles were behind us, to wait. We should have checked but the boxes seemed to be the right size. Starting with the fries, on the way home, they were cold and very greasy. When we got home we found 2 orders of just chicken, greasy, slimy and inedible. We will never go to this store again and it sure put a damper on Popeyes in general.