The Back Room Grill - West Springfield

Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 4

Good Modern bar food with some culinary flair. Not much to say positively about the service since they only came to you so they can add to your bill. When you needed them because they forgot something,they were no where to be found. I saw a plate of chicken parm skewers being served to a table next to mine. I cannot comment on the taste but they looked small and underwhelming at first glance. We shared a calamari which was ok. No dipping sauce included which was offered on the menu. I had the fish sandwich which was very tasty and I would recommend to anyone. Drinks were tasty!

During our visit to family, we had the pleasure of dining at The Back Room. The food was fantastic, the atmosphere was welcoming, and the service was excellent. We enjoyed it so much that we returned for dinner later in our trip. Overall, I would rate it: Food: 5, Service: 5, Atmosphere: 5.

Always high quality food and drink. I had worked a lot that day and asked the waitress for a refreshing drink. She brought a blackberry mojito which was absolutely amazing! Kid-friendliness: My 10 year old son loves the back room (has for a while) the giant pretzel is a kid favorite for sure! Service: Dine in

I really enjoy the food, but unfortunately, the hostess staff leaves a lot to be desired.