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Contribuiți la feedbackTim Hortons offers excellent coffee, and this holiday season, they have delicious peppermint Timbits available.
I visited the restaurant on July 3rd, 2023, at 2:20 PM, and noticed a sign on the door stating they close at 3 PM that day and 2 PM the next day. While I understand the schedule, when I arrived, the door was locked, and I couldn't get in to order instead of waiting in line. The restaurant itself is wonderful, but it's frustrating to see a sign saying they close at 3 PM when the door is already locked at 2:20 PM. Additionally, the sign didn't clarify that they were closed at that specific time, neither inside nor outside.
I’m typically a regular at this location, but I feel compelled to share my experience. Recently, there have been several instances where my drive-thru orders have been incorrect, and it seems no one is willing to take responsibility. This often occurs when the staff is engaged in personal conversations and not focused on taking the customer's order. At the very least, I would appreciate it if they could make an effort to get the order right, and refrain from complaining when a customer returns due to an error!
I can imagine they might not appreciate being compared to Dunkin Donuts, but there was a similar atmosphere. The service and food were both quite good.
If I could give this place zero stars, I definitely would. I went through the drive-thru at noon to get my elderly mom some chili, but they informed me that there was a shortage at the warehouse and they didn’t have any. While stuck in line, I decided to call other Tim’s locations and discovered there was no shortage at all. It seems like the staff here is just plain LAZY; they were too busy on their phones to do anything for their $15 an hour job. With six people working and me stuck in the drive-thru for 35 minutes waiting for something they just didn’t feel like making, it was incredibly frustrating. I recommend avoiding this Tim’s—there are far better ones out there. The Tim’s name shouldn't be associated with this location. Seriously, check out all the awful reviews!
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