Einstein Bros. Bagels - West Palm Beach

I mistakenly ordered from this restaurant when I intended to order from a different location. Even though it was my error, I don’t want to give this place a low rating because it doesn't deserve it. The situation arose because Google indicated they were open, and the mobile app accepted my order despite them being closed. I found it frustrating that the phone number provided didn’t work, and I could only contact customer service via email. It's surprising how much room there is for improvement in customer experience, don't you think?

Fantastic bagel spot! I stopped by to support local Jewish businesses and ended up in a fun squirt-off with one of the locals. It truly turned into a night to remember! (In the photo is the guy I left in the squirt-off.)

The menu and food quality are excellent. However, it's unnecessary to require customers to use an app for pickup orders. This trend feels very millennial, and many people still prefer to pay with cash or credit cards. Let's be reasonable about this.

Great food and clean. But no place. I wanted to eat, but instead I had to run illegally.

I accidentally came a little early to the shop, the lady i spoke to was very rude. It also took them a while to notice i was even standing at the front. She very rudely re-directed me to the Einstein Bagels down the street and told me that they don?t do online orders.