Banter Canopy By Hilton West Palm Beach Downtown

Took a LONG time to get our food and we were the only table. The filet does not taste like a filet- this is the only red meat I eat and it was not right. Also over cooked but waited so long I gave my 44$ steak to a 9 year old with us. We ordered her the swordfish after discussing with the waitress who did not tell us it was burn your mouth, throat and stomach hot when we asked about it for the 9 year old. Of course she could not eat it. Then the chicken- can you say over cooked and hard to choke down? The manager was nice and comped our wine and dessert-the waitress insinuated that dessert for the 3 birthday girls was free. So??? Definitely will not go again. For the price we could of had Ruth Chris and it would of been perfect.

The food is good, I like the place and. The roof top.

Though the restaurant location in the hotel lobby is inviting and the waitress and her supervisor wonderful, one meal choice was mediocre and overpriced. I had the Swordfish that arrived covered with pepper. I scrapped away as much of the pepper as I could but was left with fish which was not flaky and without taste. My spouse has the ravioli and praised it. Both dishes showed up with attractive garnishes. I want this restaurant to be a success, and hope that they will address my concern. Why not limit the entrees to what can be prepared fresh? By the way, the salad was fresh and just what we needed while traveling.

Went for happy hour after work with some girlfriends and although the restaurant itself is beautiful, their “happy hour” menu was the worst we’ve seen. Very minimal on the cocktail selection. Actually no cocktail selection at all. All that was offered was beer and rum and coke. Very disappointed so we went to Treetop on the roof of the same building and had an amazing time. Food was very good.

Service food was EXTREMELY poor! Took 35 minutes to get one drink. Food had zero flavor service was extremely horrible! The only thing that saved the night was the Food Beverage Mgr! Will not be returning!