Alfredo's - West Norriton Twp

Great food, good prices and generous servings. The people are very nice

Best service every I will recommend this place for lunch and breakfast

Seriously how can anyone eat that much food. Such large portions and it was great. We had omelets, grits and French toast. Check their hours before going. Parking: No problem parking

We waited 15 min to sit, 20 min to order, 45 min to be told our order still was on started.Yes. Add that up: 1hr 20min of still being hungry and then decide to leave and go somewhere else because the owner told us the food was still not even started.Did I mention: we had to go ask for 1 refill of coffee while we were sitting, waiting in a forgotten corner… the other 5 top still had no food either (this is while we all watched tables that came in after us get served).We ordered2 omelets one French toast. I guess that was a hard order?

On 05/24/24, I placed a take-out order over the phone. I order two breakfasts and said no onions in the home fries. I made a point to say it twice and the woman on the phone confirmed. This is a very simple request. My husband picked up the order and when he got home, both platters had onions in the home fries.I drove mine back to the restaurant, and the same woman was at the counter. I told her that both orders had onions in them. Her response was, “mistakes happen.”Is that her response when someone has a food allergy? Is that her response to anaphylaxis shock? Of course, mistakes happen but she was so incredulously cavalier about it. There was no accountability taken. I told her that I did not want it remade and that I wanted my money back. She could not find the receipt and asked how my husband paid. I said he probably paid cash. Then she tells me she found it, and the paid with a card so she needs the card to reimburse me. Of course I do not have his credit card on me. I did not see any reason why she could not have handed me cash for this botched order.She tries to shove the container of food at me in an “oh well” gesture. I tell her “I’m not eating that so it looks like I’m paying for an order that I’m not eating.” Her response was “No problem.”No problem, she says.I tell her “It is a problem” and I walk out. In the car, I called my husband and asked him how he paid for the order. He paid with cash. This restaurant stole from me today and they did not care one bit.I will tell you what is “no problem” and that is I am making it my life’s mission to tell people that Alfredo’s is the King of Mistakes and Not Caring About Them.Customer service, liability, and problem-solving skills are non-existent. Their menu went in my paper shredder and I will never order from them again.