Taco Bell - West New York

I always have issues with online orders from this restaurant. They frequently forget items. Most recently, I ordered a cinnamon roll, but this time they sent the wrong product—pork instead of chicken. I paid extra for it, and they just sent me something that wasn't what I wanted.

I had a terrible experience with the service at this restaurant. This is the fourth time I've ordered from here, and each time my order has been incorrect. I spoke to the manager, who told me they'd ensure I received the correct order, but when I arrived at the restaurant, none of the staff offered any solutions. They really need to pay attention and improve their service, as it is quite disappointing.

Dirty establishment! The food was rotten, and the staff were unfriendly and never completed our order!

Good environment, reasonable price for late food . Good customer services.

I had a free medium drink offer price $2.79) but I wanted to get a small iced coffee instead $1.99). There was no way in the app to specify that so I asked the manager if I could order that and she could just swap and give me coffee instead. They denied. I didn't see the point though since what I was asking was of lesser value. Anyway, they need to do better in customer service.