Wendy's - West Monroe

The service was quick, but they completely messed up my order. I requested cheese and pickles on my chicken sandwich; I received the pickles but no cheese, and they even added ketchup that I hadn’t asked for. They also forgot to put cheese on the kids' cheeseburger I ordered, even though I was still charged for it. I had to repeat my order five times, and they still got it wrong. I suspect the guy managing the drive-thru might need a drug test. I'm really disappointed with this location, and I would recommend steering clear of it.

I eat Wendy's quite often and only occasionally have a complaint. Nothing serious before now. I was eating my Baconator and what do I see? A little piece of plastic staring back at me. Just glad it wasn't one of my kids. Looks like the clip for a bread bag. Should not be in my burger!!

I visit there every day after work to grab a Baconator for myself as a snack and four small chocolate Frosties for my family.

The food took a while to arrive, but the person at the window was very friendly.

We stopped in for lunch and to enjoy some of those free Frostys! The service was incredibly friendly and accommodating. When I approached the cashier to inquire about my wife's missing drink, she immediately understood what I was referring to and took care of it herself. I appreciated that she didn’t second-guess me or assume I was mistaken. As for the food, it was delicious and freshly made.