Popeyes Louisiana Kitchen - West Monroe

Dining room was closed! Had to go thru drive thru,, fyi: if you order the wings? Make sure they set them right side up in the bag, flat!!! No napkins, shrimp tackle box so cold... Please put wings in a different box!

We placed an order online, paid for it get to the restaurant and the employees inside say they are closed and they did not receive our order. We ordered at 9pm. They close at 11pm on a Friday night. Or so the website says. If they was closed why was the doors unlocked, lights on and why was I able to order our food and pay for it??!! I have had nothing but trouble out of this place! Employees are so rude, they do it know anything about customer service. We definitely will not be going back.. I do not recommend at all!

Asked for a number 3 with no pickle, didn’t get any cheese or bacon on my sandwhich and they put pickles on it. Had order a large mac as well. Was pulled on what I assumed the chicken. But nah after 5 mins of waiting they had came out and said they were out of Mac? I’ve worked at this Popeyes it’s not hard to check if you have any Mac up or if there’s any if the warmer, especially before you charge and pull a car? Also didn’t get any silverware for the mashed or the honey I’d asked for. Food was at least fresh.

See alot of 1 stars all for the same reasons. My experience was no exception. Stood at the counter 10 minutes before being acknowledged. People was bringing food back to the counter because their order was wrong. The place was absolutely filthy. No clean tables. They was out of straws. And then the food was mediocre at best. No more for me!

Ordered 5pc tender combo, got home to find no fries, and the tender were mostly breading with little chicken. Very disappointed!