Carl’s Jr. - West Jordan

The drive thru person needs more training, took forever and then got took the order wrong.

Yet another place that doesn't hire American citizens any longer and taking jobs from us. The people who work here hate us and are incredibly rude. I have been in here twice and the people who work here do not speak English and appear to get upset when you don't speak Spanish. Can you make this make sense, Carl's Jr. Certainly not going to be supporting this company any longer.

Great service, terrible food. $15 gets you two sandwiches and a drink. The sandwiches are cold from start and the drinks are warm. If that's your cup of tea. Enjoy.

I ordered 3 kids' meals and an adult combo. I asked for chocolate milk and fry sauce. The employee only charged me for 2. Didn't tell me until after I had purchased. He told me to go around through the drive-through and order the other one. Yep. That level of customer service. Went around. Took 10 extra minutes. I ordered again. And asked for extra fry sauce and chocolate milk. By the time I got home. No fry sauce. No chocolate milke. No straw. Cold food. Corporate doesn't care about how bad this experience was, and clearly, the employees don't either. This type of service isn't a one-off. This **** poor customer service is learned and habitual. I am not going back to this location. I'd avoid it. But here's a lesson learned. Don't leave the first intercom until you've verified your order. Verify it again before you pay. Verify it again after you get your food.

I ordered thru the app and when I got there no one could interpret English. So the food was all made wrong. And they could not understand what I or the 2 other patrons was saying.