Taco John's - West Fargo

Would rather have door dash orders than orders that go through drive

Pulled up to drive thru at 7:30 and no one answered, according to the website it doesn't close till 8....

I placed an order through Door Dash today. Door Dash was great. Paid for Boss Bowl and did not receive it. Tried to call Taco John's 13th Ave location to get a credit. Tried calling over 13 times! No answer! Bad customer service. I realize businesses are understaffed. My ck 1637 for this $69.38 order and, in my opinion, was not cheap. As I stated, food that was received was very good as usual. Door Dash was great. Boss Bowl only costs $8.63. It's the principle at this point. Poor customer service.

Online it says they are open from 7am-8pm, but when I called the store they told me their hours are 11am-4pm now. There were no signs anywhere outside stating that the hours changed and sometimes there's an employee inside while they are closed, so I've sat in the drive thru for 10+ minutes wondering why the person inside is not helping me without knowing they are closed. Some days they don't even open at all. At what point are they just going to close the place down? 6-7 times I've tried to get some tacos during what is supposed to be their business hours, and 6-7 they were closed.

I ordered 4 soft Shell tacos and only got 2 and I got half a container of potato oles very disappointed.