Starbucks - West Covina

The service at this restaurant is terrible. It seems like the employees are not happy to be working here. They throw your food at you instead of handing it to you, and there is no customer service at all. That's why I used up all my points today. Goodbye Starbucks, hello mom and pop coffee shop!

I must be getting old, but to me, the music is too loud. It's difficult to carry on a conversation. Or maybe I just prefer coffee places where I can enjoy my coffee and chat with some friends. This observation is not location-specific but typical of Starbucks, at least in CA.

Employees today they allmost ok. Take little over of 15 minutes to prepare my drinks..???

This Starbucks location is my favorite! The service is always fast and pleasant, with great employees. I highly recommend visiting this Starbucks.

Worst Starbucks ever, they made me go back again and again for little stuff like paying a $0.50 difference when they kept getting my order wrong again and again with attitude at the window and at the counter the service is terrible here!