Mcdonald's - West Chester Township

Previous to close is a thing, but every light on u clouds the running gear thru signs with several cars in the line just for someone to go out laughing about us say that they are closed ridiculously unprofessional. Here's a sweat.

Sat at the drive though for 5 minutes with no response 30 minutes prior to close, so pulled out of drive just to see staff sitting around at the register and drive though window doing nothing.

Ordered online and picked up in curb side pick up. Man brought my order out, I ordered 2 meals and they forgot the fries. So I went in, inconvenient since I had a newborn in the car which is why I picked curb side. I politely tell a lady I didn't get my fries, she gets me 2 M fries I ordered and I leave. Eating on the way home, the fries were nasty, you could tell they were old.Thank goodness I'm not in the Mason area much, I will be avoiding this McDonald's in the future.

I remember 10 years ago that this McDonalds was notoriously slow. Like paint dries faster than their service. Well, not much has changed. Took a 10 year hiatus from this place only to come back and find no noticeable improvement. Quite an accomplishment to have management be THIS dedicated to incompetency

I ordered a big Mac meal. Gave 10.36. I should have just got a 5 back, did not, but thought oh well the extra change and go to someone else or donated. Get home with my meal and it's JUST the sandwich, no fries. ? this is not my first issue this this location either I received a cheeseburger with no meat before went to exchange it and they did it AGAIN.