Chipotle Mexican Grill

Not worth the money anymore. What has happened to chipotle?? Is it just this West Caldwell store or the whole chain? The last few times we ordered online the food was half the size it should have been. Burrito bowls were only half full, burritos were short and skinny. Of course we didn’t see this until we got home. Half hour on the website/phone was frustrating but got us a refund but on only one item. Chipotle is OFF our takeout rotation from now on!

I love all the food at this place, always delicious and good prices

Not all chipotles are perfect but not all are THAT bad either. This place has good food but what lacks is the staff. I work a hard labor job all day with NO food so that I can have a heavy meal at the end of the day. I come in and the staff are gossiping with each other in Spanish while ignoring me. After a few minutes go by in an EMPTY line, I finally get asked for my order. The lady is rushing me to choose my options while gossiping to her friend, bc of that she would forget what I asked forand I would have to remind her when she’s done talking to her friend. While all this is happening she is giving the SMALLEST portions I have ever seen. I can’t believe I paid $14.85 for BARELY any food. It was the end of the day and they had their food stocked, I don’t understand why she was so cheap with the proportions. Finally, at the register I asked for a bag of chips only to be immediately told “we don’t have any”. While I look to my right and see the lady preparing the online orders is putting bags of chips into a customer’s bag in the back my girlfriend said she saw a man holding a tray with bags of CHIPS! I don’t understand what I did wrong to be treated rudely but I was simply starving after a long day’s work and they didn’t help. Won’t be coming to this chipotle again.

They were a little understaffed and some customers were unrulyVegetarian options: Multitude of sauces lettuce corn rice etcParking: Ample parkingKid-friendliness: Kids meal optionsWheelchair accessibility: Ramp to get inside

I went two days ago to this Chipotle at night and the food was really very good, I asked the grill man if he could give me some of the fresh chicken that he was cutting and he gave it to the line and it was very good. The food is excellent, the only complaint is that the workers are a bit noisy but after that everything was excellent.