The Serving Cafe - West Branch

The food was amazing! I really enjoyed the turkey bacon avocado dish. The price per person was around $20 to $30. I would rate the food a 5, the service a 4, and the atmosphere a 4. There is free street parking available.

Situated conveniently in downtown West Branch, this restaurant is literally located 'down under' in the basement of the building. We might not have discovered it without the helpful sidewalk sign. The space is delightful, featuring charming old brick and foundation walls. The service was outstanding! As for the food, it was standard bar fare. The Philly sandwich had great seasoning, while the Ultimate panini was lacking in flavor. Overall, I would rate the food a 3 out of 5.

The waitress was very friendly and attentive. Unfortunately, due to the noise level, there was a mix-up with our order; we received sandwiches that weren't what we ordered, though they seemed somewhat similar. We also experienced a long wait because, as the waitress informed us, the kitchen had burnt our original sandwiches and had to remake them. While we ended up eating what we were served, the fries arrived cold, and the bun on my sandwich was overly toasted and too hard to bite into. However, the waitress generously comped our sodas and provided us with a coupon for a free appetizer. Since we were just passing through, it’s unlikely we’ll return to this area. If we were locals, we would consider coming back, especially for the BBQ cheddar burgers that looked so tempting. Next time, I’d definitely make sure to point to the menu while ordering to avoid any further misunderstandings.

We were the only 1s in there, for the first 5 minutes, than 12 people came in and it went down hill from there. Granted the menu said air fried, but 1/3 of the portions were so burnt they smelled burned. For the price of what we ordered was $75.00 for 3 adults and 2 kids, 8 18 mo. We didn't get our monies worth. You can get a better deal elsewhere, in my opinion. Price per person: $10–20

The restaurant has a clean and intriguing atmosphere, featuring exposed stone walls. The server was polite and offered some helpful suggestions. We ordered a rib basket, which was enjoyable and came with two excellent sauces: traditional and maple. I opted for the Bear Burger special (named after the local high school mascot). The burger was nicely grilled to medium, but the bun was somewhat frozen. The fries were extremely salty, and the ketchup had an unusual taste.