White Castle - Wentzville

Showed up just before 11 and the worker, through the intercom, refused to take my order there and said he would at the window. No explanation or anything. Which is concerning, because all their POS equipment was working. Seems like they wasted an hour of my time for no apparent reason. Hmmm….. you could also just see workers inside on their phones doing absolutely nothing. This is insane. Does management just not care? Not like the food was fresh either, not sure what happened here tonight.

Slowest white castle in the history of all white castles won't come back especially to the one in

On Feb 25th when I went to WC the drive thru was pretty long so I decided to go inside, there were only a couple of people ahead of me but too bad for me one was a grave case, which normally is okay but there were only 3 people working, 1 on the drive thru grill, 1 on the dining room grill and 1 at the window. I know finding help now days is rather difficult so I understand the 3 person staff. I'm only giving a 5 STAR for service because of the dining room grill person, DANTE was doing all he could do to keep up and was busting his but to do so and still had a good attitude, so GUDOS to DANTE.

Food is decent but the customer service is really bad and the lobby is very dirty plus the trash hasn’t been taken out of any of their trash

Went in there and the kitchen was flat out nasty. Not to mention I ordered online 30 minutes prior and they hadn't even started making my food until I got there and offered nothing but excuses with no