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I just bought a small latte. It smells burnt and horrible! I think Tims at the 10th line must get their coffee machine or the coffee checked cos recently coffee or latter doesn't taste good!

What ever happened to the older lady that used to yell at her employees she was white about 60ish SOMEONE TOLD ME SHE PASSED

Worst Tim Hortons ever. Don’t go there. The staff is very rude. Unlike other Tim Hortons, this one doesn’t give free water with orders. The customer service is horrible; they make you feel unwelcome. I’m never going there again.

I wanted to take a moment to express my appreciation for the exceptional service I received from Tania at Tim Hortons at 5614 Tenth Line W, Mississauga, ON L5M7L9. She always ensures an enjoyable, positive experience during my visits and has truly enhanced my coffee shop habits, which also reflects positively on the Tim Hortons brand. Please convey my gratitude to Tania for her outstanding efforts.

Despite renovations, this place still feels like it is low-grade at best, and does a disservice to the whole area looking for a quick drink or eat. There's unfortunately issues with the redesign and also how not so sanitary or clean the place should be, feels like you entered a place that does not live up to the brand name.Food and drinks are incredibly mediocre at best, sometimes makes me gag and I would only tolerate a few things (why is it not freshly brought and prepared? or even brought from a good source). Service can be hit-and-miss, with several people lining up, on top of that, there's not a single self-service machine unlike in some locations.The one thing I can complement is that at least there's a pseudo fireplace, but otherwise, you're not going to feel like you're in a modern café at all, with how bloated the menu is for the quality they give you.