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Contribuiți la feedbackI found myself in a difficult situation and had to order a delivery takeaway since I couldn't leave my house. I created an online account and placed an order for 3 hours later. After the delivery, I received an email from Lucky Star with my bill receipt: Food £20.80, Delivery £3 (even though I live only a 90-second drive away and usually pick up), and an Administration charge of £1.90!!! The total came to £25.70 for food that only cost £20.80.....I will not be ordering from them again!!! Be cautious when ordering from Lucky Star, I will be giving my business to Fortune Inn on High Street from now on....
Beware and check the amount you have been charged as your order may not be complete, which ours wasn't when challenged that they did not send all that was ordered and payed for. They dropped one of our dishes and tried to say that they had to charge for plastic bags which is not mentioned on their website site. What we didn't understand is that the full payment of what we ordered wasn't delivered but was charged for . Please Beware of this takeaway when you challenge them they deny what you ordered
I have been a customer of this restaurant for over 30 years, and it has remained consistent throughout the years. The food is of good quality, the prices are reasonable, and the service is prompt.
The best Chinese in Hailsham Delicious Hot, big pieces of tasty meat prawns. We first used 6 years ago and weren’t impressed but have used again December and January to be very impressed we ordered a large family banquet and everything was spot on!! Even ordering was east from their site.
I ordered Schezuan beef and Egg fried rice. There was no shezuan/pepper or even spices, I received tiny amounts of chewy beef in a vegetable soup sauce with vegetables. The Egg fried rice has no egg. We also had a side of crispy duck which was not crispy or moist. If it was dirt cheap it may be expected but this cost £50 for 2 people. Absolute rip off, awful food. You could get a better meal for about £5 in Tesco's. It also took around 1.30-2 hours to be delivered. Never buying from them again.