Little Caesars Pizza - Waynesboro

I ordered a deep dish pepperoni pizza, but unfortunately, the crust didn't turn out well. When I called to let them know, the lady I spoke with seemed genuinely upset that my pizza was subpar. She insisted that I come in right away so she could replace it and make things right. It was clear that she took it personally that my food wasn't of good quality. Everyone makes mistakes, and it’s how we learn to improve. While I may not order pizza from them again, I appreciate her effort to rectify the situation.

The pizza is decent, and the prices are fantastic, which is what I expected. However, the pizzas are often not ready, even the pepperoni or the extra most bestest options.

Sometimes they don't spread the toppings all the way to the edge of the crust so you're left with mostly bread. Also they don't put enough sauce on the pizza. It's a good deal but you get what you pay for.

After my daughter's cheer practice, I was craving pizza, so we decided to stop by with three people in tow. We were served by a young girl named TJ, who was working solo, and she absolutely impressed me! She was incredibly friendly and made a real effort to get our pizza out quickly. I really hope she gets a raise or some recognition for her hard work; she truly deserves it! I made sure to ask her name before we left so she could get the credit she deserves. It’s hard to find such dedicated workers these days!

Who doesn't love fast food pizza? Little Caesars of course is known for quick and fast carry-outs of your orders, but the addition of the pizza portal makes everything more accommodating. This specific location in Waynesboro unfortunately is not able to keep up with the high traffic, not only the drive-through itself is narrow and very slow service, but the lobby and register area also is cramped and the current staff is not alert to making every customer acknowledged when they arrive, but fall short on being up-to-date on current specials or meal deals, including the service to recommending new items or add-on side dishes. My experience just recently was again unfortunately terrible, it was 15 minutes before I was even taken at the register, but then rudely serviced taking my order making me feel more like a burden than a profitable customer. My recommendation is ordering ahead online or using the app to totally Sidetrack any involvement with the staff. As a little bonus I will slip a Insider secret, make sure you mention how you felt upset over the drive-thru wait time making you have to walk inside..... the manager by policy is supposed to give you free crazy bread or a 15% discount at total pricing!!! Hint hint FREEBIE FOR THE DAY FOR YALL!