Starbucks Coffee - Watertown

This is easily the worst Starbucks I've ever visited. The staff member, Avira, was rude and unfriendly. She seemed very impatient and barely paid attention to my order. She even got annoyed when I took a moment to decide what I wanted. What happened to providing good customer service? It's disappointing that young employees aren't trained in basic courtesy. I definitely won't return to this location. If I could give it half a star, I would.

I've never had a positive experience ordering from this location, whether through their mobile app or for delivery. A delivery driver mentioned that delivery orders seem to be a low priority for the baristas. While some of the staff are friendly, others come off as quite unfriendly. It's a stark contrast to my experiences at the nearby Soldiers Field Rd and Trapelo locations. I will likely stick with those in the future.

Very nice place. Everyone's friendly. Pictures outdated though

The coffee was great, but the area for cream and sugar was dirty and there were no napkins available. Additionally, the music was quite too loud.

Starbucks in the US are cooler than in Europe! Really nice store and friendly staff!