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Contribuiți la feedbackFairly good Korean chicken with no frills. Good but not great
Kalbi was inedible but everything else was delicious
The online order experience is very glitchy. Placed an order through their website , which directed me to Grabul. Prices don't add up. Say unit price is 8.75, ordered one but became 18.50.Called the store. Said they don't have the order. Called back in another 5 minutes. Told me the they don't work with that website. Eventually located my order somehow with the site they don't work with. But would not do anything with the price. Their explanation was they updated the price recently.Well, if you expect to order something online, and it should work out fine as normally takeout works, or if you expect the people working there to address any of the mishaps and own their mistakes, this is NOT the place for you.
They are located right across the street from the fire department on Main Street in Watertown, and they're actually inside the Gingertown Exchange, which is a shared restaurant space. I have to say, this place easily surpasses Bonchon Korean in Waltham—it's much better in every way. Their wings are not only tastier but also bigger and fluffier. I ordered takeout, so I can't comment much on the service, but if you're a fan of Bonchon, definitely give this place a try. You won't regret it! For me, it's goodbye Bonchon!
The online ordering experience was quite frustrating. I placed an order through their website, which directed me to Grabul. The prices didn't add up; the unit price was listed as $8.75, but when I ordered one, the total came to $18.50. When I called the restaurant, they said they couldn't find my order. I called back five minutes later, and they claimed they didn't work with that website. Eventually, they managed to locate my order through the site they supposedly don't use, but they refused to adjust the price. Their explanation was that they had recently updated their prices. If you're expecting a smooth online ordering experience like you would with typical takeout, or if you hope the staff will take responsibility for any issues that arise, this is not the place for you.