Chopstix Oxford Services (welcome Break)

Unfortunatley a Terrible experience.Hopefully I will have a better experience with one of your branches, and I promise to upload that when it happens. I came of the motorway especially to eat your food. I went up to the counter and found three staff members talking right at the front amongst themselves. I was waiting for about 2 minutes for an acknowledgement but got nothing. I walked away in frustration. Because I wanted Chinese so badly, I walked up again, hoping for some kind of acknowledgement, and then 2 of the staff walked away. I wanted to check and ask if anything else was being prepared as there was no food available apart from 1 dish that looks like it had been sat there for a day and some dried rice. After asking, it was established that they were closing. I think there was a good 35 mins before close time. It made sense. No food and staff were getting excited about finishing for the day. I just think that there should be better communication from staff or a sign that says no food being prepared and last order in whats left. There were a few other people who came after and during my visit, and they were also wondering what's going on. Personally, I thought the staff not being attentive to the public was a bit rude in the lack of any acknowledgement. Service should stop at 9, not 8.30 or even 8.55. Afterwards,reluctantly, I went to subway next door, literally 3 or 4 mins before close, and I was served food and spoken to how I would expect without any problems. Not sure if this is standard practice? If it is, then please make it clear of your operations so that customers don't waste their time and watch in bewilderment expecting food and service that was never going to happen due to closing time. If it wasn't standard practice, then it's a chance to improve and grow your business.

Fast service, food was average, ok. Food: 4 Service: 4 Atmosphere: 4

Food was tasty. But no skinny rice. Said they don't do it to a customer in front of me despite it being on menu and the label for it on display. Didn't see a name but a woman with an auburn ponytail and glasses was the best part of a terrible evening. Asked to avoid egg in the egg fried rice that was out and she went to get some from the back for me. Service: Take out

Nice to have something different at the services, hopefully this one sticks around. Food: 4 Service: 4

Nice place, different food from what I usually eat, but very tasty, friendly staff Service: Dine in Meal type: Dinner