The Crazy Canuck - Waterloo

Extremely disappointed in the quality and service under the new ownership. Today I went for lunch with 2 co-workers and 2/3 of the orders were incorrect. They made my pizza wrong, and offered me the wrong one at the till when I was paying. I accepted in lieu of a discount since I figured my husband would eat the incorrect pizza. When our order came up, I was informed the manager wouldn’t let them give me the incorrect pizza. I questioned them and asked why, since they had already promised me and didn’t give me a discount or any other compensation for getting the order wrong. The guy at the register just shrugged. When we sat down to eat, we discovered my co-worker’s veggie pizza was covered in meat. We complained and they told us we were wrong. We looked at it again and it very clearly had pepperoni and lots of chopped up ham and bacon. The manager aggressively came out to our table and finally agreed to make her a new one. Then he came back a few minutes later with her money. I asked where my money was, since I didn’t get a discount or the wrong pizza they had originally made. He said it was our fault because we didn’t order it properly. We know we ordered it properly. I overheard my co-worker place the order and confirm the ingredients (and it was actually the person at the register who flagged that it wasn’t right in the first place). It became clear that we had caught him in a lie so he begrudgingly refunded my money too. A takeout order that was placed at 11:35 that was supposed to be ready at 12:10 took until 1:00 and I had to reschedule a meeting because we had to wait so long. I’ve eaten here dozens of times over the years under the old management and now I will not go back. Also, my crazy Canuck pizza had no pulled pork on it, which was listed on the menu.

Great service, great Potine, amazing pulled pork and ribs and the donair pizza wad great too.

Burgers were very tasty and the local beer was nice. Wish it was draft and not cans though. Prices were reasonable and portions were large.

Portions are HUGE! Get way less than what you eat. Good variety of routines, but I did not like the taste. It's way less tasty than Quebec ones. I also got dry ribs which I didn't like at all. Overall, unhealthy huge tasteless food :

Went here for a birthday dinner and it was crazy delicious! Portions were HUGE and best burgers and fries that we had in ages seasoning was perfection. Caesar salad crisp and fresh with shaved Parmesan. Ordered the Crazy Canuck and Mad Greek. Mad is right! Memorable meal and support local!