Kitchen Wok - Waterloo Canada

Our Go-to Chinese restaurant wasn’t open today. We thought to try somewhere new. Very disappointed in the flavour and over cooked batter on the chicken. The rice was ok. But the red sauce for the chicken balls tasted very vinegary. Gravy for the almond soo guy was really salty. This is my first google review. That’s how bad this food was. Can’t find my toothpaste fast enough

My favourite local (North American-Style) Chinese food place. It's my go to if I'm craving some fried rice, chicken balls, sweet pork, and other deep fried deliciousness.

I just came back from kitchen wok on January 29.2022 at 6:30 pm with no order?? I went in there to order food the young girl was on the phone so I waited then she walk away and her mother came to cash I thought she take my order instead she shush me and picked up the phone. She did not take my oder so I left. This whole family that runs this place is completely rude to customers and they don't know customer service at all. Never going back!

Chicken balls are on point. So good each time. Chicken low mein amazing. Our new chinese take out spot.

Very rude individual on the phone, I called to question my order and realized it was a mistake on my end. Tried to apologize but young lady hung up immediately. Food was good and tasty, but unfortunately due to the lack of personality and rudeness on her part; I will certainly order from the hundreds of other Chinese food establishments but not this one. Would have given 4 stars but for the rude lady they lose a star.