Popeyes Louisiana Kitchen - Waterbury

If I could give 0 stars I would. First of all, they have commercials stating one price, a poster on their building stating a different price and then when you get to the board once again there’s a third different price for the same meal. Got a 10 piece nugget combo, fries were stuck together and cold, nuggets barely had any chicken in it, half of the “nuggets” were just breading, was supposed to get 8shrimp in another meal and only received 4! Didn’t give half of the sauces that were asked for even though it’s shown on the receipt. Overall horrible experience with not so great food. Reading all the other reviews, looks like this place may need new management and employees.

Worst Popeyes there is. Popeyes will taste like Popeyes anywhere, but the service is not there. They don't like to take orders close to closing time in the store. They talk amongst each other about customers as if they are def when the back area is wide open. Most of them have attititues before you start your order. This is repeatedly every visit. I get its hot, but what are the requirements to work there...age? They all seem very young and rude.

I ordered mashed potatoes, got all the way home to find nasty smelling cold rice and beans instead. Chicken tastes like cooked in old oil, chicken breast dry. Terrible!

Just awful. Ordered online, waited at the store for 20 minutes and it still wasn't ready. Then, I get the chicken home and 3 out of 10 pieces are overcooked and inedible. The employees are rude and clearly dgaf

They need to start completely over with staff and training. They drive thru (no matter what time of the day) is always long and they staff is unprofessional with their dress code and customer service. Food is okay can be a lot better but it definitely needs to be closed and reopened with a better management.