Papa Johns Pizza - Watauga

Been using this Pappa John’s for over three years now. We started eating Papa John’s Pizza in China. Now we’re eating pizza with our two grand daughters here and enjoy the taste, toppings and crust so much we wouldn’t change if we were tempted to. Friendly folks here.

Ordered pizza and wings and continuously tried to call to figure out where our order is and no one answered. When called as a new order they answered but refused to allow us to speak to a manager because he or she would put you on perpetual hold. So if you want cold sad pizza and wings this is the place.

My family and I decided that we would order pizza to be delivered for dinner, I should have asked around or read reviews for myself before choosing this place! I will NEVER order from this particular store again. The complaints go on and on…For one, we tip cash and NEVER tip on our receipt (especially not until we receive our food). The delivery driver had the audacity to call me to ask if I was tipping (extremely rude if you ask me). I live less than 2 miles away so I don’t know why our food would not be warm at the least, and our pizzas weren’t cut! Huge disappointment, lesson learned!!!Apparently there are several people who have issues with this store and also with this particular delivery driver and yet NOTHING has been done about the complaints. Save yourself some time and your hard earned money and find a different pizza place!!!

The Manager on day shift that worked 12.17.23 needs to be replaced. Worst customer service I have ever experienced and I have been managing restaurants for 22 years. I understand if you have complications and or problems with ordering systems but customers don’t know this and to come at me like you did and tell me if me and everyone else would stop bothering you you could find out what’s going on is the wrong approach. You need to do everyone a favor a go do something out of customer service.

When you order pineapple chicken and wind up with jalapenos, pepperoni and pineapple.