Cold Stone Creamery - Wasilla

Tldr: staff can 't be bothered to acknowledge customers or say be a moment Really desperately needed to use the bathroom. Husband was going to order ice cream while I went, however found that the door needs a key. While waiting not a single we 'll be a second or any form of acknowledgement was made after what felt like an eternity (was really only like 10 minutes...but that 's still a long time when three employees are all right there and looking at you just rudely not acknowledging you) Realizing that the time waiting should have been spent getting to the next nearest bathroom, and if I waited any longer I would poop all over the floor, we left.

I went into coldstone today to get some ice cream and I met the four most Well, mannered young man. They were all friendly talkative and were moving along the line very quickly and it was a very busy day. One of them was a real snack. I’m glad to see that coldstone has stepped up their game.

Cold stone is grest 99.9 of the time but yesterdays trip was kina gross 3 of the cold stone employees were so high they could barely function that i didn't care about as much as the fact that all 3 of the employees had no gloves on not one time that did it for me kinda gross

Ordered an Strawberry blonde in a bowel and when I went to eat it , it had no strawberries and no caramel anywhere in it, I nicely asked the server that helped me where the strawberries and caramel was, because there was none, she was very rude and wouldn’t even try and help me, telling me if I didn’t like it , I could buy another one and that was all she could do, why are people so rude to customers and have no respect for their jobs these days. it’s a shame how some owners let their servers treat customers.

When for my sister's after dinner bday desert. It was crowded that night, but it wasn't too long of a wait. But it's Cold Stone ice cream we all know...