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Contribuiți la feedbackI'm absolutely appalled at the rudeness of a member of staff that my mum has to deal with tonight. My mum ordered soft noodles with beansprouts, and the man taking the orders got her order wrong and sent beansprouts and onions. I know for a fact my mum said soft noodles because I was sat next to her, and she wouldn't say onions because she doesn't eat them. My mum rang up to have noodles sent and the man was extremely rude and shouted down the phone so fast she couldn't understand what was being said. We want an apology from you. Absolutely disgusting to treat your paying customers like that and we use you all the time. You got the order wrong full stop. How dare you shout at my mum down the phone when you were the one who got it wrong. It's not the first time. Twice when we have ordered you forgot to send the can of coke that was paid for, and even had the cheek to ask me if I can get it next time. Make sure you have your listening ears on when you take people's orders. It will save you a lot of trouble. Also, mind your manners when you are speaking to customers or you will be reported to trading standards. Does that picture look like soft noodles to you????? No!!!! This is not what she ordered. You can't get someone's order wrong and then get angry at them for complaining. You should apologise and send the correct order. We won't be using you again because of how you managed the situation. Disgusting. You have lost yourself 2 valued customers.
My wife is a lot older than me and did a lot of voluntary and missionary work with her first husband reg . I’m husband number 4 . She has eaten her way round the world and if she don’t like it then you’re gonna hear it probably for at least three days. It was great therefore that her chilli beef was subject of praise to the heavens . For my part as designated driver to pick it up while she ploughed through the sauvignon I must just say they were very welcome and they threw in prawn crackers. Threw them in the bag not at me. I would revisit this takeaway if doing a house clearance in that area of the West Midlands in the future. Yes i would.
Ordered food at 25 pound only to find it was raw take a look at this **** I'm gonna report these lot to trading standards
Amazing food , been going for the last 15 months never been disappointed, service is always great and friendly highly recommended
We had spring rolls, pancakes, sweet and sour, beef with green peppers and noodles. All very tasty, not too much salt, all fresh and plenty of vegetables. Great value and maybe the portions are too big. Thanks