Coffee#1 Warwick

Large choice of drinks I personally enjoy the ‘Summerset’ smoothie) and a good choice of pastries. The interior is spacious and there’s almost always a free table.

Good coffee but expensive nice decor but uncleared tables and filthy toilets not cleaned for weeks needs more staff dog friendly

Perfect we brought our wedding guests here the morning after our wedding. The team had reserved a space for us and the range of food and coffees was perfect for our large group. Huge thank you to everyone working that day I’ll be grabbing coffee and cake here regularly!

Drinks were fine but on our visit, we had cause to use the bathrooms, which were possibly the most disgusting we 've encountered and the thick grime and discoloration around the wash basin was pretty damning evidence that this hadn 't been cleaned in a very long time. I won 't even go into the state of the toilet and toilet brush. You could tell that this was filth over several days not just several visits. Unfortunately, we left our (rather special) brolly in there when we left so once we realised, we phoned the branch to ask if they could put it to one side for us to collect on the way back. Disinterested is not the word. I was just told they didn 't know anything about it. So I politely asked if they would take a look at that exact table (we knew exactly where we 'd left it) and put it aside if they saw it. Yeah, ok was the reply. So, when we arrived back at the coffee shop an hour or more later, there it was, exactly where we left it, so sadly, despite saying they would, they couldn 't spare 30 seconds for a bit of customer service. The shop had a few people in there but they weren 't so busy to have made a quick scout impossible. So, Coffee 1 staff, thanks very much for nothing. Fortunately for us, the honest folk of Warwick had left it alone and we got it back. I queued for a good 5 mins at the end of the servery to let the staff know I 'd found it but despite eye contact, got ignored, so gave up and left. Probably, never to return as I prefer places where the staff seem to care!

My partner and I visited yesterday following a dog walk round Warwick. The dishwasher was broken and therefore takeaway cups were provided. I ordered a cappuccino which was nice although could have been hotter and was offered to upgrade to a stronger coffee. I’m not sure how much extra this cost. I also witnessed the “to do” with a member of staff and would agree that the staff member was rude and did not appear to not like her job. The looks she gave the lady were appalling. The toilets were unclean with wet floors I have to admit after reading a plethora of bad reviews that there seems to be an emerging trend of surly staff members and poor hygiene standards. Pros: good coffee dog friendly centre of Warwick Cons: unclean wet toilet floors poor customer service Kevin Perry esque attitude