Wetherspoons, The Friar Penketh

Great spoons this one. Tucked away down a side road in warrington, this place is our go to bar on regular nights out in the area. Prices , obvioulsy , are great, staff are happy and chatty. always a great experience when we go there.

Not impressed at all.Two staff on.When I eventually got served an older gentleman served me and was very abrupt.I asked if they took blue light card and I got a straight no.I asked for a bottle of cider he didn't offer me a glass and the food was not the best.

Having been to the establishment previously, and discovered it to be quite good I decided to return with two friends on Saturday 10th December 2022 for breakfast. I was surprised to note that when I arrived that there weren 't many people around, and more importantly, no-one eating. That should have warned me! My order was taken quickly and indeed the food arrived very shortly after that. Unfortunately, that was where any allusion to customer service was evidenced. My bacon was cold, as were the baked beans and when I pointed this out to one of the staff she turned to the 'manager ' and said, There is a complaint about the food. The managers reaction was to walk to the opposite end of the restaurant and promptly disappear. Similarly, my friends dishes were sent back and were returned stating that they should be OK as they had, 'been probed!? ' At no time did the manager reappear to address our complaints or anybody offer the merest of apologies or offer to discount the meals. Quite frankly I was appalled by the attitude of the staff and will certainly never again entertain the prospect of going there again. Interestingly during our stay I didn 't see anyone else order food, and as it was a Saturday morning perhaps the bad news had travelled regarding it but sadly had not reached me. I know that recently Wetherspoons have announced the closure of several of their businesses but would serious suggest that they include this on in the cull and do the discerning public a massive favour.

We have been here a lot as children are welcome and well catered for. Two grandparents, mum and three children met here today for lunch then into town for shopping. I was astonished at the lack of choice of real ales, but resolved to drink one of the standards, Sadly, at 2pm we were told we couldn 't order any food as they had too many orders already note; NOT can you wait a while but, We aren 't doing any more food . Coupled with the lack of beers, this was enough to send us to what used to be the other Wetherspoons, but which is now doing much better business and actually serving people.

Spent the afternoon at The Friar while waiting to see a gig at Parr Hall. We had a wrap and chips with a drink and it was delicious. Despite the place being jammed to the rafters, the staff were friendly, helpful and the food arrived in good time. The pub was clean and the tables hade been wiped down before we reached our table. All in all, we had absolutely no complaints we'll certainly visit again next time we're gigging around the corner.