Chipotle Mexican Grill

Walked in with an order for 8, and while everyone else walked away, Dalona took care of it all with ease, single handedly. We appreciate it! ?

I stopped in to get a salad. I came in happy as there was no line! I say a happy hello to the food maker and received a muffled and unhappy one back, ok… so maybe having a bad day at work…we all have those, right?? I continued to say I’d like a salad , please. The attendant got a bowl an out about 8 process of lettuce in the bowl. I asked for more. He put another 5 in and took out 3. I should have left there. I continued to say I like brown rice. He scooped up about less than 1/4 cup. I asked for back beans. Another less than 1/4 cup. I said no meat and continued down the line. Mild tomatoes, just a few, corn about 15-20 pieces and guacamole. Finished up with more lettuce. I told him to make sure he has a good day, his response was I’m have a good day, yikes! I then asked to speak with the Manager. I wanted to ask him about their portions that they have now. He told me and showed me a picture that the items should not fill the bowl. He said that their portions now are what they should be. Very confused. I told him that after 8-10 years of coming here I’ve never had such small portions. He said that’s the way they’re doing it now. The manager was very nice, but I told him that if you’re going to change the portions, then you should be listing that on the door because it’s something that hasn’t been done at any of the other stores including this over the past 8 to 10 years. It was another lady that was right behind me that was getting a burrito and she asked for rice on it again less than a little quarter cup of rice in there. She asked for more and the guy put in another spoonful maybe. she told him that she wanted more. The attendant said that they can’t do anymore so she left. Anyways, after I talk to the manager, I asked the check out person for some salad dressing. She left me and said we don’t have any. We didn’t have any time to make any , the staff did not look overworked and many of them were just wandering around. When I was done, I was looking for napkins they were no longer out to take freely, and When I turned around, the manager handed me some. The young girl there made some quiet comment under her breath. I told her if she has something to say that she can sayit clarity to me. she said she didn’t say anything. Manager gave me some napkins. But now they keep all the napkins behind the counter for some reason maybe customers need too many napkins with burritos that are messy and they don’t want to spend the extra cost for their customers to have amount of napkins to wipe their face or hands. I will not be back at the store with the unfriendliness, rudeness of the employees with the exception of the manager, who is very nice and friendly, and very small portions and bad communication with not telling me that they were out of salad dressing. The manager was able to scrape up some from someplace. Very sad. And I did not enjoy the meal. I should’ve just walked out like the other lady did.

I can’t even give this a one star. I was standing in line for a whole hour , everyone on the line was moving extremely slow. More moving and less talking would have made the line go a lot

Wow.... I went in to pick up a DD order and about 6 people just starred at me. Nobody helped for about 10 minutes.I finally got someone's attention and the order was sitting behind the counter the entire time. They could have easily put them on the pick up shelves. Get it together!

Visited this restaurant on 2/12Chicken was burntNo fajitaRice was under cookedThe store was not clean spills on the floor and no wet floor sign.No napkinsThe employees never greeted myself or other customers while they prepared food on the grill. One customer left and the young lady said I don’t care. Call whoever.They were loud and vocal about how much it was going to cost me for extras more than once.Employee ringing and on her phone.This is not a good look for a new business.Won’t be back.