Caplinger's Fresh Catch Seafood Kitchen At The Amp

Have been my second time to that place, even though I go to the AMP almost everyday for lunch. Both times I was there the customer service skills were terrible. With a music playing, I had a trouble hearing the cashier and had to ask to repeat his question couple of times the answers were rude and he did not even try to say it louder, so I could hear.The salmon I ordered first time was almost dry, and today I ordered Calamari Steak Dinner which disappoint me a lot. Even when you put your fork into it sounds like a rubber, that's impossible to eat. Everything is just covered in seasoning or sauces, with a wide selection of fish and seafood there is a lack of skills cooking it. Ended up spending 20 dollars for nothing.There are different vendors in the AMP that serve great food that I'd recommend.

This is one of the best places to get seafood in the city. They have several locations. This is the newest location which is in the AMP at 16 Tech food hall. The seafood here is always fresh and cooked to order.

Great fish so no complaints there! Amazing fries as well!Reason for 2 star review is that the online order pickup system told me my order is ready but when I went in to pick it up the employee said he hasn't even started preparing it and I should not trust the online system. So what is the point of the system and it sending me a text? He told me to sit and wait patiently which I did.Once I received my food and began driving away I received a call from them that they forgot to pack my cheesecake and I should return to pick it up but problem was my fish would have gotten cold if I turned around. He told me to come back at a later time and get the cheesecake by mentioning his name (which I have since forgotten) but the proper way to deal with this should have been a refund for the cheesecake or a full refund due to the repeated inconveniences.But as I said, the fish and fries were amazing! I will however stick to the Meridian location even though it is 20 minutes out of my way because bad customer service trumps great food.

I decided to try Caplingers at The Amp at 16 Tech location because of how I enjoyed the other locations. The greens are OK. I will try a different pair of theFor the best experience, I recommend eating at the venue, as it taste better.

Decided to grab Caplingers for takeout. I ordered the special with two sides. I like my fish fried hard and it was anything but that. My fish was mushy and the batter would fall off. For my sides I asked for greens and sweet potatoes. I received neither and instead got home fries. Not sure whether they were sold out or what but I would have appreciated communication on that so that I could have chose different sides of my liking. Don't get me wrong, the fish was still flavorful and their tartar sauce is unmatched for me. I will definitely give it another try but this time I will be sure to make give my order in person and check what I've received.