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Contribuiți la feedbackI went to this restaurant for my wife, who is not a coffee enthusiast. The atmosphere was clean and the staff was friendly and helpful, especially since I was unsure of what to order. I gave them my wife's preferences and asked them to make it just right for her. She loved her drink and was satisfied. I'm sure their coffee is great, but I'm just an older man who doesn't appreciate the strong black coffee that makes my wife happy.
I hope you are having a great day. I was in the drive-thru line and unfortunately ended up being the last person in line. When it was my turn at around 5:01, the woman working said, "we closed at 5, so I can't take your order." Maybe Dieucks should consider paying their employees for those extra 5 minutes, or at the very least, put up a sign indicating the drive-thru closing time. Everyone's time is valuable, including mine.
The service at this restaurant was incredibly slow and disorganized. It took 15 minutes just to get a drink, even though the place wasn't busy. It seemed like the staff was more concerned with finishing their shift early than taking care of the customers.
This is another location that gets orders right and you can get in and out of within a decent time. Staff is friendly to boot.
I understand that everyone is short staffed now, but you still need to care just a little bit. Apparently they dropped my first Frappuccino, not a problem. Second one they forgot I had asked for no crunches on top and seemed annoyed when I very politely declined her offer to scrape them off the top (they get down inside the drink right away). Third try (photo attached) was all ice chunks and was undrinkable.
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