Dunkin' - Wantage

Honestly I've been really disappointed the past few days here at Dunkin. I am a regular here and for months never any issues but yesterday the guy never deducted my free drink off my order and I lost 900 points paid full price it's w.e Dunkin gave me 500 points back. Today I figured to avoid mishap I would order on my app well everything was fine aside from the chorizo &egg wrap I ordered was actually chicken. So I drove immediately back to show them my mobile order, bring the old wrap and get a new one, but theirs always this one lady here who looks like she hates her job and has a attitude. It was Dunkins mistake to mess up my order not mine and yes I did bring the old wrap back including my app to show my order, instead of making unnecessary comments out loud to the other employee she could've walked over and spoke with me directly. I use to love coming here but honestly as of late I'd rather go elsewhere. There's very few people here that work drive thru that are actually very friendly and courteous.

It's a great place to go if you like your coffe methd up. Service is poor and they all look like

Very slow and very unorganized. Some of the staff is rude and hate their job or at least act like they do while the others are working hard have a smile on their face and are polite. Ordering ahead does not save you time. They often give your stuff to some one at the drive through. This has happened to me more than once and most recently made me late for work. They are unorganized and think telling you it’s taking 15 min to microwave your food because they had a lot of food orders is an acceptable response. I think the only reason they’re even lasting as a business is because of the location and the convenience of drive through. If bagel tree had a drive through and yummy flavors, Dunkin would shut down.

If you order more than 1 thing, somethings getting messed up. A large coffee is 3.70 something and most of the time its burnt or weak. This place sucks.

The best crew I’ve ever dealt with at any Dunkin that I’ve been too