Mcdonald's - Walsall

Would give it 0 stars if I could. Waited over 20 minutes for our breakfast for it to be incorrect. They refused to remake it and said they could give us a refund. The hot drink was also cold and the milkshake was completely melted.

Ordered wrap of the day which was displayed as sweet chilli chicken, was given bacon. Asked to exchange immediately as I do t eat pork, manager refused and was left with 2 wraps that were of haram to me

Used the drive thru. Kept being rushed through our order. No milkshakes which was very disappointing and no apology for this. Rude tone over the tannoy. Idiotic driver in front, with crazy smoke fumes coming out the exhaust. Overpriced food £6.50 for mozzarella sticks! After paying for the order, we were told we couldn’t have the strawberry lemonade due to a problem with the machine. Then to be told we could park up and wait for this drink no thank you as that defeats the whole point of a drive thru! My husband said it wasn’t acceptable they’d charged us for the strawberry lemonade knowing there was an issue, and asked for a refund for the drink. Got told we’d have to go into the ‘store’ to obtain this, ridiculous!! Also inefficient and probably a lie as I’m sure they could have just processed the refund from the collection window. Asked for 2 other drinks to replace the unavailable one we had paid for. Gave one set of fries back and asked for it to be replenished as the portion was significantly under filled. Poor value and lack of service.

I went thru drive thru, there were 4 hash browns missing from my bag and the food was cold. I went straight back to the restaurant for them to replace my order and that order was short of 3 hash browns and the egg muffins were undercooked. I gave up in the end. (I just threw my meal away it cost me £18). The staff are unable to do simple arithmetic!

What is it with you people never ever putting sauces in the goddam uber eat bag when there supposed to come with the meal.