Mcdonald's - Wallsend

I ordered food about 1am. I waited and waited almost an hour before I contacted them to see why my order has been passed onto 5 different drivers. They said they were closed for a software update and don’t have access to the app to inform people. Now I’m £20 down and have no food. A refund takes 5 day. Absolute joke.

I placed a delivery order with special adjustments, but when the food arrived, it did not have certain items excluded as requested. Thankfully, my allergy is only mild.

Absolutely terrible McDonald’s, staff are rude and unhelpful. Never give napkins, condiments and always seem to mess up the order. My recent trip saw a eyelash extension in my food

Absolutely terrible, how can you not cook fries correctly when you make them constantly every day? Pathetic, do places not bother training staff these days?

I think this is one of the worst McDonalds I’ve been to. Rude service. Cold food and coffee. No napkins. Scruffily wrapped food.