Starbucks - Waldorf

I’m baffled that management hasn’t noticed how terrible their service is. They really need to pay attention and hire people who actually want to work. This Starbucks location is frustrating to visit. It would be refreshing to have a place where customers actually feel welcome. Employees like these are the reason why reviews sometimes need an option for negative stars!

First, when we come here on vacation women at the theke saud, we have no sweet cream, I said ok, then she said we have no tees, so I said, ok I take an icy coffee, she said we are our coffee, I said, ok I have a sandwich snack, at least we have no food, it is 10 and they have nothing close to their service!

On Tuesday night, the manager was seen meeting with a hired individual in a manner that suggested they were on the road. It came across as quite unprofessional.

I’m not want to normally write a review. But I’ve been to this location periodically in the past 2 years. I have never had a pleasant experience. Today I put in an order at 5:20pm. The young lady seemed angry and unfriendly. She started walking away as we were ordering. When she came back to the register. I asked if there was a problem and she proceeded to say that they were closing soon. I checked the hours and this location is open until 8pm. Needless to say, I’m not going back there.

Worst Starbucks ever !!!! The team that works today this morning Have no training and don't love what they do !!! This place with all the traffic at the mall could do way better !!! Get a good team customer service is everything!!!!