Dave's Ice Cream . - Waimanalo

They open at 11 I got here at 12 PM and order a shaved ice rude woman at the counter tells me they aren’t doing anything besides ice cream because they just opened! Only leaving a review because of the bad customer service I understand they just opened but did not have say it in that manner.

Don’t waste your time or money at this establishment. When my mother and I asked the owner for a sample she stuttered and then proceeded to tell us that she does not give out samples. So I decided to just get a flavor that I knew I would enjoy but after some thought, I figured it would be better to get ice cream elsewhere so I can sample a flavor that is new to me and I left. When I told my boyfriend what happened he decided to go in and see if maybe she would give him a sample…long story short…she did. My boyfriend is southeast Asian and I am black the owner was Asian as well…take that information and use it how you deem necessary. So I didn’t get to taste her ice cream but I felt the need to warn the masses about her poor service.

Arrived at Dave’s around 6:57pm Sat. 4/22/23 at Waimanalo, HI location and tried to order 4 pints of the delicious ice cream. The young teenager there Was closing before the 7:00pm close time. We asked him to look at the clock on the wall because we were there before 7:00 and he wouldn’t serve us. Dave’s lost a sale and we won’t be back do to poor employee actions and possibly poor training.Disappointed Customer

Ice cream was good nothing special they don't give sample really!! Girl working there was kinda rude.

Best local ice cream on the island! Had the coconut mac nut ice cream, caramel mac nut, and banana and they were a hit. Will definitely add to our must eat in Oahu.