Kfc - Wadesboro

Came here on 04/06/2024, I don’t eat KFC often. My wife is pregnant and she was craving some so I ordered a bucket of chicken, mashed potatoes with gravy and some Mac and Cheese. I waited almost 30 minutes after coming thru the drive thru. Several people got their orders before me. After about 15 minutes, I went into the store and waited. They kept telling me it was about to come out. During this time, I saw several customers having to ask for things such as forks, napkins, sauce, etc. stuff they should already get. Furthermore, there was a young gentleman stating that he was ready to go home and I saw him scooping mashed potatoes while on his phone, not washing his hands, then scooping Cole slaw. I worked in the fast food service about 10 years ago as a teenager, we were taught to wash our hands every time we did a task that wasn’t food serving. Being on the phone while scooping food is unhygienic. You can see in the picture the phone in his right hand as he was putting it back in his pocket.Anyways, after about 10 more mins, I was told that the reason my order was taking so long is because I ordered extra crispy. I was pretty upset, they knew I had been waiting there on my order and didn’t tell me this until the food was nearly done. I left an email with KFC stating I was dissatisfied. They told me they would reach out in 48 hours. They reached out on 04/16 (10 days later) wanting the order information.The food quality was typical KFC, it was still hot even after getting gas and then driving 10 minutes home.Overall, it’s a fast food place ran by a bunch of teenagers who really do not care. Service might be better than mine, it might be worse. This was just my experience.

The food here is over seasoned and way too salty it's honestly hard to eat some food

Malajiah Did a Excellent Job. She was super Friendly and Very Professional. Any company would be Greatful to have her as a Worker. They need to give her a raise because she Definitely Provided The best customer service ever! The food was Excellent as well.

You can tell that they are well trained here. Fast moving drive through and inside service was on point as well. We just grabbed a quick bite as we were on our way to the beach!+Parking: You do have to cross over in front of the drive though to get into the store from the parking lot but every one is every helpful and polite as you arw closing in front if the cars!

We were driving through town and I would never recommend this location. The staff seemed a little lazy. We placed an order in the drive through. Before we got to the window my wife realized I didn't order a small fry for the little one. When we reached the window I asked to add it on (which should have been a simple addition...give a new total...take my payment; I've worked fast food before). Instead they had to get a manager and they made an excuse that the system was down (even though they were able to process my current order just fine) then said I would need to go around through the drive thru again. The place was slow so there was no reason to be this lazy.