Louie Owensboro

We made a last minute reservation at Bar Louie in Owensboro for our Travel Softball Team. There were 30+ of us. Upon our arrival we were given the party room. Maddie our server was fun, polite, honest. She flat out tild us a server had just walked out they were already short staffed. So not only did she have our party, but regular tables too. She did a great job taking care of us bring open and honest kept us in the right mind set! This girl is going places!

We have been to Bar Louie on a few separate occasions, we came back after previous unsatisfactory experiences to try to give them another chance. One time, we were seated outside, but no one ever came to take our order. We ended up leaving after about 45 minutes. This last time, we did have a party of 12, but we did make reservations and it was early enough that they did not have many customers. After waiting well over an hour for our food, only a few plates were served. Then a few more plates came out, which was disappointing as they were cold. When the server came over to see if we liked our food, I still did not have my plate. Oops, they forgot. So I waited while everyone else finished their food. I finally asked the waitress to just take my food off our ticket and check us out as we had a scheduled event for which we were running late. I was never rude or hateful, I know this happens. The waitress said she'd take it off my ticket, which she did. She also said the manager would be out to talk with me. I never saw a manager. I understand people are working hard and understaffed. But waiting for food that comes out cold after waiting a long time or never arrives? Or just not get waited on? Don't seat customers if you don't have staff to care for them. I work in healthcare , I understand the difficulties in today's environment. I am not mad or upset, just disappointed. I appreciate all that people are going through, it's just the culture that it's ok to just get by or not try to go a good job. Or that is not acceptable to get a simple apology from management. Thank you for allowing me to express my views. Good luck with future patrons.

Good food and atmosphere. Great customer service and big thanks to manager, Jennifer.

I never write reviews but this was by far one of the worst restaurants I’ve been to. My friend ordered the $20 salmon and it had the texture of rubber, was cold, and had no flavor. The service was horrible our water was never filled up. And to top it all off I payed for my $10 meal with a $20 bill and the waiter took the change left over and didn’t show his face again so I was never even given the opportunity to get my money back. Extremely disappointed in how we were treated and with the quality of the food. Would not recommend to anyone.

The kitchen takes forever to get your food to you, scared to think about the cleanliness of it. Sourdough bread was not sourdough or anywhere near fresh. Gastroburger was good.