Jimmy John's - Virginia Beach

I haven't been to a Jimmy John I haven't seen yet. The food is always fresh and the restaurants are clean. I love the sandwich size options they offer.

We felt quite guilty of coming in 18 minutes before they closed and especially because there is only one person holding the fort! The only person there was an absolutely WONDERFUL lady under the name Kayla, who was very friendly and we beautiful, delicious sandwiches!! I think she said she was a manager and not a miracle because she is an expert in her craftsmanship! All about an amazing Jimmy John experience and it's all thanks to Kayla!!!

I have a few minutes before graduation without ideas about what we wanted. The one employee on the 4. Juli worked, was very accentuated and offered us an excellent customer service. The food was well prepared and delicious.

Food was good, but service was about 5 out of 10... I think the person was new. He didn't offer napkins, didn't tell me where I found my chips, nor did he offer to warm our sandwiches. We had to tell him what we wanted. He didn't greet us, nor did he thank you.

I ordered a couple of subs came up to about 30 bucks... I waited for 45 mins til I called the store for a ETA in which they responded sorry they don't have a delivery driver so they canceled my order... what?? So I guess they can do that without telling you... idk but I feel that was not good customer service