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Contribuiți la feedbackThey frequently mess up simple orders. Save yourself the trouble and either stick to a cheese pizza or choose a different restaurant.
I arrived to find that there were no pizzas available at all! I ended up waiting 15 minutes along with about 20 other customers. Honestly, I could have driven to Orem, picked up a pizza, and made it back home in less time than it took to get my pizzas in Vineyard! Such a letdown.
To be frank, this franchise needs to be shut down for good, and the owners should be held accountable. I spent an hour stuck in the drive-thru, while a group of teenagers inside completely ignored a store full of customers. It’s time to take serious action and start imposing fines. This is, without a doubt, the worst restaurant experience I can recall. I urge you, never visit this location. Do not even consider it—this time will not be different, and you are not exempt from the poor service. This establishment is a catastrophe, and it’s shameful. Everyone should be dismissed.
I’ve been here 3 times and they have NEVER had a pizza hot and ready. They always tell me it will be a 10-15 minute wait… during lunch time?! Looking through the drive through windows the employees are throwing things at each other and playing in their phones. Don’t recommend coming to this location.
Ordered online and instead of taking 20 mins as it was supposed to, it took over 20 mins for them to even get it into the oven. The tracker then stayed on the oven for 40 mins until I finally cancelled the order. You can’t even call them either, you have to go in person. I had to wait for 20 more mins to even cancel the order because all the employees were ignoring everyone waiting inside to be helped. Never go here unless you want to wait around forever and have horrible customer service. They also don’t ever have anything hot and ready so it’s not a great location.
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