Tim Hortons - Village of Newark

I went there with my mom Saturday 6/7 got food it was good but .. she had to wait for her French vanilla longer then what she should of like 20 mins after we ordered and it also wasn't that busy ....one top of that the manager says to me to come in at 1pm Sunday so I do on time and she's off the clock and she admits to me that she was taking a nap in the office...she gives me the interview and on her end I think it was unprofessional to say the least she came out with no paper ploped in the chair leaning back with her arms crossed.....most unprofessional I've ever seen in my life ....I really wish I was making this up....I feel like I wasted my time because she didn't seem like she wanted to do it and she was clocked out while doing it ....

Great customer service! Their associates are very polite and helpful every time!

Love it. Great bakery. Wish it was open later in the evening though.

Service has strongly declined over the last year! Lacks a strong managerial presence like in years past. Food wrong, coffee cold, and staff not knowing the amount of change to give back to customer!

They do their best it gets backed up sometimes but that's normal for any fast food business the employees are always nice to me and respectful ? as far as for the company Tim Hortons I wish they'd bring back the potato soup.