Whataburger - Venus

Downloaded the app and got a free Whataburger. I arrived for pickup early and they brought my order to me right on time. I tried to tip the girl who brought it to my car but she said I had to wait too long and would not take the tip. Great customer serviceand great employees at Venus Texas Whataburger. I will definitely be back. Thanks !

Waited over 30 minutes for a watered down sprite, cold soggy undercooked fries, and a cold dry burger that?s missing onions. Owners you need to do better like get your business together. This is has happened the past 3 visits which is why I resort toreviews. For now on if I wait longer than 15 min I?m just pulling out of the line and going to get a $5 Taco Bell box. Y?all?sfood these days are on the same quality and should be valued as such until you can actually get it together and do better. Likeit?s simply not good enough anymore.

I am currently in the emergency room after experiencing food poisoning from the double burger I consumed. This occurred around 2 AM, and I cannot recommend this restaurant at all unless you want to endure severe pain for 24 hours. Lawyers will be reaching out soon to discuss this issue, and I have evidence to support my claim. I urge everyone to avoid any Whataburger locations that are attached to convenience stores.

This location really competes with McDonald's. I never expected to have a problem with how my burger was prepared, especially when my preferences are clearly displayed on the screen. Yet, they still managed to get it wrong. It seems like reading the screen and making the food correctly is just too much effort for them. On top of that, the management is terrible, and the staff is extremely rude. I wouldn’t recommend wasting your time at this location.

There have been times I've ordered a burger for myself and received it without a bun—it wasn't what I asked for. I've also received fries instead of onion rings, and once I got home to find an entire sandwich was missing from my order. It’s frustrating! A little quality control would make a big difference.