Subway - Vandalia

I’m concerned I might have a bad experience after dining here. There were some dark spots in the lettuce, and the other vegetables, except for the onion, looked unappetizing. Additionally, my sandwich was squished when it was wrapped.

The staff here seems to be very stingy with portion sizes. When I walked in, I found two employees at the front counter on their phones. There was also some sort of cheese mixed in with the tomatoes, which was unexpected. Normally, I have a great experience at this place, but today was the worst I've ever had. The workers were incredibly rude, and it wasn't until a woman came from the back to help me check out that I finally felt welcomed. What's even more surprising is that one of the two employees at the front was the shift lead!

This restaurant in Vandalia, Illinois, needs a complete upgrade in every aspect: the food, the service, and the atmosphere.

This place is awesome as long as you have a coupon for the subs. If not, you may end up paying over $20 a sandwich. The philly is awesome with the onions and peppers grilled.

We go to this Subway frequently. Sometimes it is better than others. Stacy is always amazing!! However today Crystal waited on us and we were very dissappointed with her attitude, lack of attention/service/communication, and quality of preparation of our sandwiches and soup. We had our sandwiches grilled but the meat was barely warm, the cheese was not melted at all and the bread was hardly toasted. The young gentleman that assisted her did a good job in finishing our sandwiches. When she dished up the soup she slopped it all over and on the side of the cup. The young man noticed and cleaned it up. We ate in the restaurant and needless to say our sandwich was barely warm and almost cool. If you go here and she waits on you I hope your experience is better than ours. Make sure you watch her make you sandwich. We witnessed her toasting for 13 secs and others toast for 23 secs.