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Contribuiți la feedbackI ordered a Frappe Blended Freeze with Carmel drizzle and marshmallow whip talking about delicious Yummy ! my favorite by far.
I always come here when I visit couple of times each year, and have always had friendly service and great coffee. Due to COVID I have not been able to make my trips down here, but mistakenly thought my punch card would still be valid. However today when I went through the drive thru I had an old punch card that they refused to honor, with almost a free drink. This is a poor business choice when people are lining up down the street at Dutch Brothers; would they not want happy customers, especially people who have been going there for over 20 years? I realize I’m not a local but I’ve spent a lot of money at this place over the years and appreciated the fact that they were a local business, and not one of the big coffee companies. I may be looking for a new local place the next time I come to town. Not a fan of no loyalty to good customers, and to businesses that aren’t interested in keeping them. Best of luck.
The customer service is great. Absolute best chai. Flavorful without being too peppery and bitter. Lots of vegan options for treat to. My friend told me about it and brought me a chai one day at work 2 years ago. I chugged that son of gun and had countless chai since. Both the 99th and 117th local are great. I have tried Americano and their freezes too. Today did not disappoint. Brought my friend there who loves mint and had August mint freeze and she loved it. If you want to get in on their rewards get clover app.
Best coffee shop ever, friendliest customer service it's absolutely the best place to go!!
I came in today July 22 2022around noon and when I pulled up if looks could kill I would be dead. The person working kyrstin gave a horrible look and I asked where the really nice lady who normally worked was because she was not friendly she replied she was being rude to me because I made her mad with my music that seems like skills of a 2 year old why not simply communicate that and I would have turned it down. Absolutely horrible service. I should have just left. Not acceptable. I have been a customer for 10 years.