Puerta Del Mar - Valencia

Location, food quality was good enough but service quality was so poor. No one speaks english

We found Puerta del Mar on line. It was a great find. The food, service, and ambiance were great. They also had live music which we greatly enjoyed. The singer was very good and not too loud.

Excellent! Really good food and good service! First, where we invited to wait for our starters with a welcome aperitif. Toast with tomatè and garlic sauce, olives and 'bread sticks'. Secondly, starters (Calamares and Benenjena fried, where very good and fresh. The same for the walled paella! Perfect if you don't want to dirty your hands. Good recommendations for wine. Overall it was extra!

WORST DINING EXPERIENCE IN SPAIN EVER We are two Asian women eating in at this restaurant on a Saturday evening. We had booked a table for two at 18:00 and arrived right on time. We were greeted by the hostess and seated very fast. However, things only got worse. (FYI We don’t speak Spanish, if it matters The restaurant was at around 30% capacity and was not “too busy” for a Saturday evening to my knowledge. We sat down for 20 minutes and none of the waiters came to take our order so I went to ask the hostess if she could send someone to take the order. Around 7 minutes later, our waiter finally came and ordering only took 30 secs. About 5 minutes after we ordered, another waitress came and asked if we ordered the Black Paella and something we did not understand. I said no, just the paella. (The previous waiter could’ve made a mistake but didn’t confirm with us? maybe. Finally at 18:50, our food came. (Yes 50 mins since we sat down and the restaurant wasn’t even that busy. Interesting enough, the table of the Caucasian mom and daughter duo, who speak Spanish, made their order roughly 5 minutes after they sat down, received their food very shortly after ours, and had water poured for them. (The same waiter did not pour for us, but oh well we weren’t tipping him either. I usually don’t mind spending my time to eat in a good restaurant but our experience was absolute absurd. I also believe that people are not usually racist or unwelcoming to foreigners, especially in a big city like Valencia. Objectively rating food and drinks: 3/5 Side note 1: Hostess told me they will treat us drinks as an apology for overlooking our table but in the end the sangria we ordered was still on the bill and the hostess was nowhere to be found when the waiter was taking our payment. Side note 2: Washroom bin was full before I ate and was still full after I finished eating. As seen in Picture 3.

El pescado infumable. La ensalada de burrata congelada. Yo no volvere………..:…………………………………………….:…………………………………………………………………………………………..