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Contribuiți la feedbackI was extremely disappointed with my experience at this restaurant. We were required to pre-order our meals in advance because there were 15 people in our party. Our table was reserved for 7pm with food scheduled to be served at 7.15. However, by 7.45 we were still waiting and had to inquire about our meals. We finally received our starters at 8pm. The staff then informed us that they were unable to fulfill our main course order and we had to select different dishes. When we were asked at the end of our meal if everything was satisfactory, I expressed my dissatisfaction due to the delays and mix-up with our orders. The response I received was a nonchalant shrug and a smile, leaving me unimpressed with the overall experience.
We ordered two burgers and could not eat the brioche buns, and the extra bacon on one was missing (that we had paid for). Everything tasted like it was badly defrosted and reheated. The meals took half an hour to arrive despite the pub being virtually empty and no staff members asked us how our meal was while we tried to dismantle the burgers to eat what was edible despite walking past our table several times. We got up to leave having left most of our meals and one member of staff came to whisk away our bowls (note not plates) and ignored us. Terrible service and meal.
Must have new owners because massive downhill since my last visit. You can always tell when a place is no good by the silly gimmicky names they give to menu items. Everything was pizzas or burgers whereas before they had a wide ranging menu. My chicken kyiv was dry and chewy with a few bits of garlic on top not the sauce inside you would expect. The woman behind the bar was surly and unhelpful I was amazed when she said they had no milk and couldn't do tea or coffee. There's actually a supermarket a few yards away but they obviously couldn't be bothered to go and get some. The pub is interesting as it was King Charles I's base in Abingdon at the end of the Civil War so it is a great pity that it is now so badly run.
I stopped by this restaurant for a quick lunch when it opened at 12 noon. Despite placing our order around 12:10, we had to wait for an hour, even though we saw two other small tables receive their food before us. I had to inquire twice about our order, and the response was vague, just saying it wouldn't be much longer. When our food finally arrived, we were informed that the delay was due to everyone wanting chicken that day. However, the food was disappointing and not worth the long wait. I will not be returning to this restaurant and will not recommend it to others.
We had my 40th party in the conservatory room and it was amazing. Such a lovely atmosphere, the food was delicious and staff very helpful. From booking right up to the end of the party it all went smoothly and communication was very good. Would definitely recommend. The pub is lovely and we will be returning! 5