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Contribuiți la feedbackMy wife and I stayed at the Comfort Suites, GA491, Valdosta, GA on October 19-20, 2023. We had a two queen suite. When I turned down my bed my comforter had several blood stains on it. I took it to the front desk and the front desk employee was very apologetic, and gave me a replacement comforter, which I had to put on the bed myself. After remaking the 1st queen bed, I turned down the 2nd queen bed. It had blood stains on both sheets and the bedspread had a sticky substance on it. I then went back to the front desk, expressed my complete and utter disappointment! I again was given fresh sheets that I had to put on the bed. To her credit, the front desk clerk did offer to move us to another room, but it was after 10 pm and we were all unpacked, so I declined. Then I stated that I would like full compensation for my stay. She informed me she was going to text the manager about my issue(s) and request for compensation for my room. Upon checking out at 7:45 am on the 20th, the same desk clerk was on duty, and she informed me that the manager compensated me $50! I was compensated $50 for having to go the the front desk twice with blood soiled bedding, and had to make 2 beds when I should have been relaxing and preparing for a good night's sleep. This is the first time I have had an issue at a Comfort Inn and Suites property. But traveler beware of the Comfort Suites 1332 North Saint Augustine Rd, Valdosta, GA. Dr. D. Ed.D.
The hotel is in a great area with a lot of restaurants. The hotel itself is nice and well maintained. The night I stayed they were having a retirement party and it was loud. I'm sure under normal circumstances it is a quiet hotel. The beds and pillows were great. The coffee must have been good too because my husband kept drinking it.
The hotel was fine but room 305 could use some mold remover in the bathroom and the faucet needed fixing to stop the dripping. I got a great rate and for just one night I won't complain. Good social distancing practices. Not much in the way of breakfast due to pandemic but that can't be helped I guess. I'd stay there again.
Very clean, staff friendly. However I gave 3 stars because the hot breakfast was microwave sandwiches. Not bagels, no toaster, 1 type of cereal. We paid too much money for a microwave sandwich. I could 've saved myself $100 by going to the Super 8 and a gas station.
I had a great experience at this Comfort Suites! The lady at the front desk was very kind and friendly. She gave us a coupon for Papa Johns when we asked if they deliver to the hotel. The room was cleaner than most hotels I've been to. The comforters are very soft, and the bed is very comfortable. The restroom is very clean. The rooms even have a sofa and microwave. We stayed here during our trip to Wild Adventures. They sell discounted discounts here. The breakfast was amazing, especially the sausage and eggs. Overall, I highly recommend this hotel!