Jamba - Vacaville

Pretzels are nasty but smoothies and waffles are great.

The employees were very welcoming! But? it was extremely hot in there. I asked the worker ?It?s really hot in here huh?? He said something like ?Our thermostat isn?t working it?s been like this and isn?t getting fixed.? I felt bad. They were very nice butto work in that environment with heat must be horrible. It was hard to order drinks feeling that hot, yikes. No joke my mom andI stepped out to wait for our drinks it felt like 85 degrees in there or more. We went in there around 10:30 AM. I feel like thethermostat should be fixed ASAP.

Excellent service fast. My white gummi smoothie was amazing my parents loved their watermelon blast smoothies. Not every Jamba juice makes the drinks correct. So, thank you. Two young men were there they made all 3 drinks fast under 5min.

I 'm not sure how many years I 've been coming here but today 's experience ruined this location 's reputation for me from here on out. My husband and I ordered two simple drinks, nothing special added or anything, then went outside to wait. Yet for someunknown reason, the man who ordered a single drink after us as well as the couple that ordered their two drinks after him allhad their drinks brought outside to them as soon as their orders were made... while ours sat on the counter for God knows howlong. From outside I stared at the girl standing at the counter who literally stared right back at me and did absolutelyNOTHING. Frustrated and sweating from the heat (while wearing a mask of course), I came inside to see two drinks sitting on thecounter. I approached the counter and again the girl standing there did nothing and said nothing. I turned to my husband as Igrabbed them and said, Well I guess these are our drinks? and we exited the store. Unbelievably horrible customer service!Don 't think I 'll be coming back here even if my life depended on it.

Although there were many people waiting for their food/drinks, the young man stood at the door and provided prompt and knowledgeable customer service. With as many people as there was waiting I thought it was going to take a while to get my modified bowl but not only was the line in front of me taken care of I had my item within minutes. I cant tell which wasbetter, the food or the service, can't wait to come back, thanks guys ???? Date and time of order: Friday 5/15/20 around5:15pm